Abstract
In abnormal or emergency situations, correct communication between main control room (MCR) operators is important to safe operation of safety-critical systems such as nuclear power plants (NPPs) and large-scale chemical plants. To improve the communications between MCR operators in NPPs during emergency situations, we developed a standard communication protocol for the emergency operation procedures (EOPs) of Korean Standard Nuclear Plant (KSNP). A general comment from real NPP operators was that the standard communication protocol is expected to increase the safety and economy of NPPs by reducing communication-related human errors.
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