Development of information technologies in the tourism sector

Abstract

The development of foreign and Russian tourist information centers is characterized. The extensive expansion of the network of Russian centers, the diversity of their activities, the accumulation of a number of unresolved problems are noted. A vector of transformations of domestic tourist information centers is proposed based on the formulation of three hypotheses: a further increase in the tourist mobility of the population; structural shifts in the tourist flow: a decrease in the share of organized tourists and an increase in the share of amateur tourists; expansion of the information capabilities of the centers. The development of the system of tourist information centers, both on the territory of the Russian Federation and in the world, is considered. This is an urgent problem from the point of view of forming a positive image of the regions in the field of international and domestic tourism. In the presence of a developed network of tourist companies engaged in the organization of regional tourism, the number of tourist information centers is small, and their development needs systematic coordination. A systematic approach to building a network of tourist information centers in Russian regions will help solve the main task of regional policy - creating conditions for more effective and harmonious development of regions and ensuring the growth of the welfare of the country's population. the article describes the conceptual foundations and economic and organizational principles of the creation and development of tourist information centers. The foreign and domestic experience in this field is summarized. Various approaches to the organization and evaluation of the effectiveness of the formed system of tourist information centers are identified. Conclusions are drawn about the need to improve the current system of tourist information centers and assess the prospects for its use in Russian practice in modern conditions.