Abstract
A serious problem faced by regional civil service agency in North Central Timor Regency is the unavailability of complete, accurate and up-to-date staffing data, so that the effort of civil servants competencies development was overlapping.The Requirement for staffing data management systems based on information technology that compiles staffing data simplify is very urgent to be met. The purpose of this study is to analyze the success element of e-goverment development (support, capacity, value, willingness and local culture) and to analize obstacles of e-goverment development to support competence development of the Civil servants at regional civil service agency of North Central Timor Regency. This type of research is descriptive qualitative. The informant selection technique is purposive, with nine informants. The results showed that the elements of support, capacity, and local culture was not supporting the development of e-government, while the elements of value and willingness had supported; obstacles in the development of e-government include e-readiness, the absence of e-goverment regulation, lack of availability of human resources and infrastructure resources as well as the lack of budget from the government finances, and the local culture of civil servants that not concern to increase their ability on Information and Communication Technology (ICT. The Government of the North Central Timor Regency, particularly, regional civil service agency needs to increase the readiness of elements of support, capacity and local culture to support the successful development of e-government. Keywords: e-government, element of success, civil servants competence DOI: 10.7176/DCS/10-11-06 Publication date: November 30 th 2020
Highlights
The application of information technology in the government sector is known as electronic government or egovernment
The results showed that the successful element of e-government development for supporting the improvement of the competence of Civil Servants in the Regional Personnel Board of Timor Tengah Utara Regency includes support, capacity, value, willingness, and local culture which are still not optimal
The elements of support, capacity and local culture have not supported the development of e-government, while the elements of value and willingness have supported the development of e-government
Summary
The application of information technology in the government sector is known as electronic government or egovernment. E-government or government digital is an activity conducted by government by using information technology support in providing services to the public.[1]. The success or failure of the government in applying information technology to the government is very much dependent on the expertise of civil servant. The lack of civil servant expertise and competence is one fundamental issue for all institutions governance in giving public service.[2]. Criticism of the low quality of service for civil servants is always associated with the professionalism and competence of the employees .4. Professional and highly competent State Civil Servants, as mandated by Law Number 5 of 2014 concerning State Civil Servants and are desired by all parties, until now is still a dream rather than a reality.[2] Data from the State Civil Service Agency as of June 30, 2019, shows that there are 4,286,918 civil servants in Indonesia, which 36.67% still have education below bachelor degree (S-1) .3 Criticism of the low quality of service for civil servants is always associated with the professionalism and competence of the employees .4 Professional and highly competent State Civil Servants, as mandated by Law Number 5 of 2014 concerning State Civil Servants and are desired by all parties, until now is still a dream rather than a reality.[2]
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
