Development of Cost-Effective Computer Management Information Systems for Small Shipyards

Abstract

The introduction of new technology into small companies which have limited resources is a complex process often involving a change in culture which needs to be supported by staff development programmes. Collaborative schemes involving university staff and company personnel are an effective way of assisting the process of new technology introduction. This paper describes one such scheme, the Teaching Company Scheme, and how it was used to implement a fully integrated management information system into a small ship repair yard. Details are given of the approach utilized, based on business process analysis, including formal modelling of the key functional activities. This led to a detailed specification of the Information Technology Systems required to support integration across: estimating, accounts, time office and buying. The specification also identified hardware characteristics and requirements. The implementation of the system is described with particular reference being made to the procedures adopted to ensure user opinion was taken into account when designing graphical user interfaces.