Abstract

This panel discussed the challenges of developing an accessible kiosk through a multi-disciplinary and organization team. Speakers from each organization presented the challenges and solutions achieved from their viewpoints, industry, academic researchers, and the museum. During the development of the kiosk content and navigation design, the collaborative efforts of the kiosk development team resulted in adopting a new User Centered Design (UCD) process that is somewhat unique to the museum industry. Findings from the usability study conducted on the kiosks and applications for the EZ Access navigation technique were also presented. A demonstration of the prototype Smithsonian kiosk and other kiosks with accessible interfaces was included during this session.

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