Development of a Web Usability Testing Tool of Online Men’s Suits Customizing System for the Disabled in Wheelchair

Abstract

Recently, demand of a suits for disabled in wheelchair who is accessible to economic activities has been increased. It is necessary to design the online suits customizing system considering customizability, accessibility, and economics, in order to solve the problem related to the suits of the disabled in wheelchair. Development of a web usability testing tool specialized in the disabled in wheelchair is crucial to design the online suits customizing system. The present study is intended to develop a web usability testing tool to analyze the usability of online men’s suits customizing system for the disabled in wheelchair systematically. A three-step approach was applied in the study: (1) literature review of ten studies related to various website usability testing, (2) classification of factors for web usability testing tool into website components and evaluation criterion through factor elimination/integration and frequency analysis of usage, and (3) selection of evaluation items through analysis of relationship between website components and evaluation criterion. As a result, 26 website components and 6 evaluation criterion were established in the web usability testing tool. Website components were consisted of 7 style (e.g., color, layout), 8 information (e.g., terminology, title), 8 function (e.g., link, navigation), and 3 custom suits (e.g., suit fabrics, body size). Evaluation criterion were consisted of interactivity, attractiveness, accessibility, error prevention, informativeness, and consistency. A total of 36 evaluation items were selected through analysis of relationship between 26 website components and 6 evaluation criterion. The usability testing tool developed in the present study can be used for identifying the usability of online customizing system specialized in the disabled in wheelchair effectively. key words Disabled in Wheelchair, Men’s Custom Suits, Online Customizing System