DEVELOPMENT OF A STRATEGIC MANAGEMENT SYSTEM IN GREEK PUBLIC SCHOOLS

Ioannis Arvanitakis

doi:10.46827/ejhrms.v5i1.995

Abstract

The New Public Management, as a philosophy, focuses on providing more quality service to the citizen by delivering it to "the customer", a concept derived from the theory of Total Quality Management. Besides, it contributes to optimizing the decision-making process by linking costs - benefits and taking into account emerging efficiencies, as well as achieving predetermined results - objectives set in specific time frames. Concepts such as indicators, performance, evaluation, due to misuse and mistakes made at the political level in previous years, cause reactions to the educational community, which is distrustful of political leadership and shows the majority is reluctant to participate in processes that their outcome could be interpreted as perceived by the superior authority. There is no doubt that education has the most important contribution to the improvement of human capital from birth to university studies. The Greek Ministry of Interior is responsible for the supervision over decentralized administrations and local authorities (municipalities and regions), coordination and organization of recourse to the popular verdict (elections, referendums), legislation on Greek citizenship and expatriates, and legislation on registers, registries and demographics. So, it can be considered as the main stakeholder for Public Management issues. With a series of Legislation, the roadmap seems to be set. Recently, by the Greek Law 4692/2020, some of the basic concepts of Management are institutionalized, such as the process of planning and evaluation (internal and external) the school unit and Teachers evaluation are being defined.  Article visualizations:<img src="/-counters-/edu_01/0770/a.php" alt="Hit counter" />

Highlights

An inefficient public administration has high budgetary costs and provides low-quality services. Nor can it support the implementation of reforms for the economy as a whole
Efforts to implement strategic planning in the public sector began to emerge in the late 1960s and early 1970s, partly in response to criticism of an "inefficient" public sector (Bryson, 2011; Papadimitriou, 2008)
Strategic planning was presented as a challenge for the new generation of designers to avoid technocratic determinism while achieving a more systematic approach to public decision-making

Summary

Introduction

Ioannis Arvanitakis DEVELOPMENT OF A STRATEGIC MANAGEMENT SYSTEM IN GREEK PUBLIC SCHOOLS (Michalopoulos, 2003) to operate in a modern way, and it is a requirement to change the culture and design of the administration so that citizens/customers of the services provided are at the center of the social interest. Greek Law 3230/2004 establishes the system "Administration through Objectives", which aims at the more efficient functioning of public services and the response of human resources to modern needs and new management standards. For this law, Objective Management (Drucker, 1954; Odiorne, 1979) is defined as the process of identifying clear performance objectives at the highest hierarchical levels of each body and disseminating these general objectives, in the form of specific actions at each lower hierarchical level. An inefficient public administration has high budgetary costs and provides low-quality services Nor can it support the implementation of reforms for the economy as a whole. The State, in circular DIPA/F.4/5270/1-3-2007 of the Ministry on Interior, proposes:

The First Phase of Implementation

The Second Phase of Implementation

Conclusion and Recommendations