Development of a Self-Assessment, Performance Measurement and Quality Insurance Repository Case of Two Higher Education Institutions in Morocco

Abstract

The self-assessment repositories are used in a perspective of quality management. They are intended to guide higher education institutions in building their training offer and enable the evaluation and performance measurement based on explicit and consistent objectives. These are essential tools for posterior training evaluation, facilitating a development based on changes affecting the science and socio economic fields.The self-assessment thus enables a diagnosis, and identification of the strengths and possible improvement actions.The purpose of this is to increase the institutional progress capacity and evolution through a self-reflection.In this regard, the aim through this article is the development of a self-assessment repository for the training institutions adapted to the Moroccan higher education specificities. To do this, we first recalled the state of the art in terms of the main standards and benchmarks used as the basis of our research: ISO 29990, ISO 9001, AERES repository, NF Training Service, Aqi- Umed, CTI self-assessment Guide and eduqua Manual 2012. We underlined, then, the self-assessment issues in higher education and the major elements that feed the interest and approach adopted in the case of our study. We presented the proposed repository, including the evaluation axes and criteria, and explained the choice for modifing certain references or criteria related to the particularity of Moroccan context and the appropriate evaluation methodology in order to reach results and thus allow the evaluator to find the required information and help its analysis and objective judgment.