Development and validation of a standardized measure of employee turnover risk

Abstract

This article describes the development, reliability, and initial validation of the Tenure Scale. The scale was designed as an attitudinal predictor of turnover risk to be used for pre-employment selection. Two validation studies are reported. In study one, significant results were obtained between Tenure Scale scores and self report measures of: a) past and present job tenure; b) intentions to quit; c) job search behaviors; and d) intentions to remain committed to one's job. In study two, significant relationships were established between Tenure Scale scores and on-the-job measures of turnover risk, including work performance, absenteeism rates, and length of employment. No adverse impact was found against any protected group in study two. The relationship of these results with job turnover theory is discussed, and future validation research is suggested.