Abstract
Interpersonal circumplex (IPC) inventories assess a range of dispositions but can condense and compare their findings within a circular model defined by two factors: agency and communion. Whereas other IPC inventories assess individuals, the current research introduces IPC inventories assessing the interpersonal culture (interaction and communication norms) characterizing an entire organization or team—namely, the Circumplex Culture Scan (CCS) and Circumplex Team Scan (CTS). Across an initial development sample (n = 1676), online validation sample (CCS, n = 808; CTS, n = 832), and onsite validation sample (CCS, n = 516 respondents from 21 organizations; CTS, n = 347 respondents from 38 teams), the eight 8-item CCS/CTS octant scales demonstrated good internal consistencies, circumplex properties, reliable within-group agreement and between-group variance (thus justifying aggregation across an organization/team), and convergent, discriminant, and incremental validity in relation to other measures. According to their members, the organizations/teams with the most satisfied members and customers/clients were organizations/teams with considerably stronger communal (e.g., being open and respectful) than uncommunal (e.g., being rude and guarded) norms and somewhat stronger agentic (e.g., being eager and assertive) than unagentic (e.g., being cautious and quiet) norms. The CCS/CTS complements existing IPC and organizational culture measures and helps bridge the IPC and organizational literatures.
Highlights
A large majority of business executives believe that their organization’s culture affects their firm’s performance and overall value (Graham et al, 2019)
The items were designed to reflect the types of behaviors encompassed by the Interpersonal circumplex (IPC) as well as to be clear, succinct, and applicable to any work team or organization
Each item was preceded by the stem “In this organization, people tend to” and followed by the following five-point (0-to-4) response scale: Strongly Disagree, Disagree, Neutral/Neither, Agree, Strongly Agree. Using their responses, I selected items using the classical test theory procedures used to create other IPC inventories
Summary
A large majority of business executives believe that their organization’s culture affects their firm’s performance and overall value (Graham et al, 2019). . .an appropriate starting point for a comprehensive theory of organizational culture is a focus on the norms that can act as a social control system in organizations. We believe this focus on cultural norms is appropriate both because norms translate into observable behaviors and attitudes, which are highly relevant for organizational psychologists and sociologists, and because informants can report on and articulate them.”
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