Abstract
Employee performance and their success are not just dependent on their educational qualification, experience and academic knowledge. Today we need employees who can manage the adverse situations, communicate and convenience the surrounding in a better way for that they need Emotional Intelligence (EI). It implies the potentiality to recognise one’s own and others emotions, oversee and motivate them in the correct way. This particular study included 300 employees of Private Insurance sector. Investigators have prepared EI tool having nine contributory factors. The research intention behind the study was to standardise the Emotional Intelligence tool by ensuring its reliability and validity of it. Reliability test was conducted using Cronbach’s alpha for constructs of emotional intelligence and results showed 0.81 and in composite reliability, all the factors of EI such as self-control, trustworthiness, conflict handling, adaptability, self-confidence, creativity, emotional awareness, conscientiousness and empathy was found to be more than 0.7. The tool was validated by using construct and content validity, exploratory and confirmatory factor analysis.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.