Abstract

BackgroundIn Canada’s increasing immigrant population, a phenomenon called the “healthy immigrant effect” has arisen in which health declines after four years of settling. Access to healthcare is an important consideration. There is strong evidence that immigrants lack confidence and knowledge for navigating health services. The aim of this study was to develop and pilot test the Accessing Canadian Healthcare for Immigrants: Empowerment, Voice & Enablement (ACHIEVE) program.MethodThe study employed an exploratory sequential mixed methods design. A qualitative study was completed. Program content was developed based on a scoping review and refined in a formative evaluation. Then, a pilot test of the program measured participants’ perceived efficacy in improving confidence in healthcare navigation, program satisfaction, and learning in individual sessions.ResultsResearchers found significantly higher rates of health navigation and an increase in knowledge about the Canadian health system post-program.ConclusionsResults provide promising evidence that ACHIEVE may improve confidence in healthcare access among immigrants, demonstrating potential for dispersion on a larger scale.

Highlights

  • In Canada’s increasing immigrant population, a phenomenon called the “healthy immigrant effect” has arisen in which health declines after four years of settling

  • Study 1: Qualitative study to explore the barriers to healthcare faced by immigrants This study included 11 immigrants (8 females and 3 males) and 6 HCPs (4 females and 2 males)

  • Immigrant participants originated from a diverse range of countries and varied in the time since immigration

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Summary

Introduction

In Canada’s increasing immigrant population, a phenomenon called the “healthy immigrant effect” has arisen in which health declines after four years of settling. The aim of this study was to develop and pilot test the Accessing Canadian Healthcare for Immigrants: Empowerment, Voice & Enablement (ACHIEVE) program. This change in health status years after immigrants settle into a country is seen in Canada. In European countries, among the minority that have policies specific to immigrant health, there is a divergent array targeting specific health issues as well as supply (provider) and demand (patient) aspects [12]. Ghahari et al BMC Health Services Research (2020) 20:321 training to promote equality in healthcare, through such concepts as intercultural competence, as well as organizational change to improve services. Demand-side interventions include promoting care-seeking behaviour and improving health education and patient-provider communication

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