Development and Implementation of Document Management System for Ilocos Sur Polytechnic State College, Tagudin Campus

Abstract

With the exponential growth of paper documents daily, organizations face significant challenges in storing, maintaining, and managing these piles of paper data. Even with the increasing trend toward digitalization, many businesses and institutions still rely heavily on paper documents. However, accumulating physical copies can quickly become overwhelming, resulting in limited storage space, difficulty finding specific information, and increased operational costs. As the ISPSC prepares to become a university with additional campuses and a larger population of students and staff, managing paper-based documents remains a challenge for the institution. This study developed and implemented a web-based Document Management System (DMS) at ISPSC, Tagudin Campus, as a tool designed to capture, store, organize, retrieve, and manage documents and files in a centralized digital environment. The study analyzed the respondents' user-satisfaction using a standardized 20- statement of the Website Analysis and Measure Ment Inventory (WAMMI) questionnaire. An online survey was conducted on the respondents (n=40) who had experience in using the DMS. The respondents were generally very satisfied with how the document management system was used to arrange, store, track, and manage paper files inside the campus.