Developing Universal Methodology of Estimating Competitiveness at Enterprises of Maintenance and Technical Service

Abstract

At the current stage of the new technological structure development, when nano-technologies, artificial intellect and biotechnical objects are progressing very fast the system of technical maintenance and repair-technical service has become an important element in the process of these project functioning. This field of technical service has a lot of lines of application: repair and technical agro-service, automobile technical service, carriage technical service, repair and technical service in municipal utilities, etc. Depending on lines of production and rendering services fixed factors are in operation, which influence on objects on micro-, mezzo- and macro-levels. Today's situation connected with the pandemic makes this topic even more acute, when sustainability of enterprises of technical service is tested by the dropping level of these services. Thus it is important to develop a universal methodology of estimating organization competitiveness that can allow us to study the level of functioning of such enterprises from common methodological positions. The article gives the author's definition of the term ‘repair and technical service', explains the idea of competitiveness, puts forward a universal methodology of estimating competitiveness of the enterprise of the sphere of repair and technical service, which gives an opportunity in today's conditions to identify the level of competitive sustainability of the given enterprise and on this basis to find the place of the enterprise on the market and in case of the low level of sustainability - to plot a plan of resolving the problem. The research findings can be useful for executives of enterprises of technical service in order to find their sustainability in current conditions on concrete market of rendering services and to develop a long-term strategy of enterprise progressing.