Developing The E-Learning System Success Model: A Developing Country Perspective

Abstract

This study aimed to develop a comprehensive e-learning system success model from a developing country perspective. The integrated lens of DeLone & McLean-Information System Success Model, the Model for Measuring E-learning System Success, and the Social Cognitive Theory was used to develop a research model. Twelve hypotheses were developed and tested with 188 participants. The study employed the Structural Equation Modeling technique to analyze data. Out of 12 hypotheses, two were rejected. At the same time, ten were supported, implying that variables such as contentment and information quality, user self-efficacy, user satisfaction, intention to use/use, net benefits, and loyalty to the system were appropriate for measuring the e-learning system success in developing countries. Based on these results, we recommend that the technical system quality and educational system quality of e-learning systems should be improved.