Developing Resilience in Diverse Teams: The Role of Resilience-Enhancing Diversity Training (WITHDRAWN)

Abstract

In today’s increasingly complex and turbulent business world, teams in organizations need to develop resilience capabilities. However, until now, there has been only few research on team-resilience capabilities and opportunities for their promotion, especially in diverse teams. This paper aims to narrow this research and analyzes the role of diversity training in developing resilience-related capabilities and thus in unleashing the resilience potential of diverse teams. For this purpose, we use a qualitative research design to compare diverse teams with and without resilience-enhancing diversity training. The results of our video-based analysis show that diversity training has a potential to foster both positive team dynamics and the development of resilience-related capabilities (anticipation, relationship-oriented, and task-related capabilities). In this context, we also observed specific effects of different diversity types (experience, knowledge, and cultural diversity). Based on our in-depth observation, this paper provides first insights on the potential role of resilience-enhancing diversity training, that can be used as a foundation for further research.