Abstract
Universities have become accustomed to steady growth in their online programs. When the COVID pandemic began, most also faced the related challenge of a sudden need for emergency remote teaching. This article explores the development of concise demonstration videos to support online and remote faculty at a large Hispanic-serving Research 1 university in the southwestern US. The original purpose of the project was to meet the regular needs of growing online programs. However, the project began just before the local outbreak of COVID in early 2020 and morphed into support for the larger number of faculty facing emergency remote teaching as a new challenge. This design case examines the decision to develop just-in-time (JIT) video supports inhouse, the staff and technology resources involved, design moves during the development process, mid-course design adjustments, promotion of the completed resource, and subsequent faculty usage.
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