Abstract
Intranets have become synonymous with information dissemination, but they also have the potential for achieving a qualitative change in organizational activities and for reconstituting the organization as a locus of collaboration and knowledge management. As Intranets become more commonplace in government agencies, questions about their ability to achieve the promise of interactive management and innovation need to be raised. In this article, case studies of six federal Intranets are discussed to determine what management functions have been undertaken and whether the potential of interactive management is being accomplished. The authors find several highly useful but static applications and some evidence of the emergence of interactive collaboration as well as some barriers to this collaboration that are not rooted in shortages of resources or limitations of design sophistication.
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