Developing home health care application for patient during the covid-19 pandemic

Abstract

The term “Priyayi” or willing to be served in Indonesia as a social context really encourages start-up developers to develop products. Also, Covid-19 pandemic makes people anxious to visit hospitals or “Puskesmas” (Community Health Care Service). The development of home care applications is prospective in Indonesia, especially in Singaraja, Bali. It greatly assists the community to get health services in their homes so that it is safer and more comfortable than queuing for services at hospitals and clinics. This research is descriptive qualitative research. The applications are developed using the Agile Method. The data is obtained through observations, interviews, and previous scientific research and study. Based on the results of interviews, 80% of respondents wanted the development of this application. Furthermore, the result of Alpha testing showed that the system could ran well. The usability Testing Process used the System Usability Scale (SUS) questionnaire with 20 respondents resulted in a “Good” value (65,125) so that this application followed the needs of people who want to get health care at home during the Covid-19 pandemic.