Abstract

This article examines the reasons for citizens to still pay tribute to traditional methods of service delivery instead of those new electronic ways like e-Tax, e-Vote, e-Market, e-Procurement, etc. Existing studies of e-government concentrate on the supply-side by focusing on the availability and level of sophistication of online services and usage but there is also a problem of citizens acceptance, of citizens level of knowledge when comes to ITC, focusing in the evolution of ITC in Romania and how this may affect the absorption of the new electronic services delivered to citizens by the government.

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