Abstract
This chapter deals with a suggested framework for developing an Internet and Intranet usage policy for municipalities in South Africa. Since the Internet and Intranet are widely used in municipalities in South Africa, there is a need to define the associated risks, the conditions under which a municipality’s Internet and Intranet services may be used and the sanctions which may be imposed for non compliance by employees. The chapter discussion includes suggested associated Internet and Intranet usage procedures; implementation and institutional arrangements; and monitoring, evaluation and responsibilities. Some future trends for an Internet and Intranet usage policy are also suggested.
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