Abstract
Given the current Corona virus pandemic, the role of e-government in both developed and developing countries is becoming more important than ever. This study aims to assess the development of e-government in Saudi Arabia and to compare it with that of two world e-government leaders: USA and the Republic of Korea, during the period of 2003-2020. Data analysis consists of: 1) a comparative, cross-country, longitudinal analysis of the e-government development index (EGDI) relating to Saudi Arabia, the USA and the Republic of Korea; 2) a trend analysis of the online services, telecommunication infrastructure, and human capital indicators; and 3) a gap analysis to pinpoint the gap between Saudi Arabia and the USA, and the gaps between Saudi Arabia and the Republic of Korea. The results reveal a continuous rise in the rankings of Saudi Arabia’s EGDI over the years. However, findings also indicate some areas that require more improvement. An information management strategy for the support of e-government in Saudi Arabia has been developed, describing the current e-government situation and setting high, medium, and low-level priorities that the country needs to consider in order to better its compliance with international e-government practices.
Highlights
Given the current Corona virus pandemic, the role of e-government in both developed and developing countries is becoming more important than ever
The research questions that the current study aims to address are: 1) How has e-government in Saudi Arabia evolved during the period of 2003 to 2020?, 2) How does the development of e-government in Saudi Arabia differ from the development of e-government in the USA and in the Republic of Korea (RoK)? These two countries have been chosen because, according to United Nations (UN) e-government reports, they have been ranked first globally more than one occasion; the USA was ranked first in 2003, 2004, and 2005, while the RoK was ranked first in 2010, 2012, 2014
e-government development index (EGDI) values for each country considered in the study can be used to give an overview of the level of overall progress made in relation to the adoption and implementation of egovernment in these countries
Summary
Given the current Corona virus pandemic, the role of e-government in both developed and developing countries is becoming more important than ever. This study aims to assess the development of e-government in Saudi Arabia and to compare it with that of two world e-government leaders: USA and the Republic of Korea, during the period of 2003-2020. Reports of the National Transformation Program 2020 and of the Saudi Vision 2030 highlight the importance of further development of e-government initiatives These reports indicate the Saudi government’s commitment to the adoption and use of ICT to fully transition to e-government. The research questions that the current study aims to address are: 1) How has e-government in Saudi Arabia evolved during the period of 2003 to 2020?, 2) How does the development of e-government in Saudi Arabia differ from the development of e-government in the USA and in the Republic of Korea (RoK)?
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
