Abstract
This chapter applies the principle of reflective practice - as the capacity to reflect on action - so as to engage in a process of continuous learning about the implementation of an e-learning platform at the Polytechnic Institute of Santarem, Portugal. The chapter begins with an introduction to the role of reflective practice, a discussion of fundamental e-learning principles and an overview of the e-learning platform's information architecture. In addition, two methodological tools support the reflective thinking process and the extraction of recommendations: social network analysis and visualization of structured discussion forum activity, and an inductive thematic analysis of the postings to the platform's unstructured fora.
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