Developing a Toolkit for Measuring the Levels of Education Quality Assurance in Higher Education Institution Accreditation in Vietnam: Problems and Solutions

Abstract

Education quality assurance and accreditation is a vital quality management tool that helps higher education institutions, government agencies and the society to monitor the quality of higher education. In the organization of the quality assurance and accreditation activities in Vietnamese higher education institutions, the unification of views to measure the levels of quality assurance of the educational institutions in order to make appropriate judgements is a matter that receives particular concerns from not only higher education institutions, but accreditation agencies as well. This article discusses the toolkit for measuring the quality assurance level of higher education institutions, the process of developing and detailing the toolkit for its usage in the self-assessment and external assessment process in compliance with the set of quality assessment standards for higher education institutions issued by the Ministry of Education and Training. Besides, the authors also propose solutions for the implementation of the toolkit in quality assurance practices within higher education institutions and supporting assessors, accreditation bodies and government agencies for quality evaluation, monitoring and management.