Abstract
BackgroundAddressing the shortage of health service providers (doctors and nurses) in rural health centres remains a huge challenge. The lack of motivation of health service providers to serve in rural areas is one of the major reasons for such shortage. While many studies have aimed at analysing the reasons for low motivation, hardly any studies in India have focused on developing valid and reliable tools to measure motivation among health service providers. Hence, the objective of the study was to test and develop a valid and reliable instrument to assess the motivation of health service providers working with the public health system in India and the extent to which the motivation factors included in the study motivate health service providers to perform better at work.MethodsThe present study adapted an already developed tool on motivation. The reliability and validity of the tool were established using different methods. The first stage of the tool development involved content development and assessment where, after a detailed literature review, a predeveloped tool with 19 items was adapted. However, in light of the literature review and pilot test, the same tool was modified to suit the local context by adding 7 additional items so that the final modified tool comprised of 26 items. A correlation matrix was applied to check the pattern of relationships among the items. The total sample size for the study was 154 health service providers from one Western state in India. To understand the sampling adequacy, the Kaiser-Meyer-Olkin measure of sampling adequacy and Bartlett’s test of sphericity were applied and finally factor analysis was carried out to calculate the eigenvalues and to understand the relative impact of factors affecting motivation.ResultsA correlation matrix value of 0.017 was obtained narrating multi-co-linearity among the observations. Based on initial factor analysis, 8 out of 26 study factors were excluded from the study components with a cutoff range of less than 0.6. Running the factor analysis again suggested the inclusion of 18 items which were subsequently labelled under the following heads: transparency, goals, security, convenience, benefits, encouragement, adequacy of earnings and further growth and power.ConclusionsThere is a great need to develop instruments aimed at assessing the motivation of health service providers. The instrument used in the study has good psychometric properties and may serve as a useful tool to assess motivation among healthcare providers.
Highlights
IntroductionAddressing the shortage of health service providers (doctors and nurses) in rural health centres remains a huge challenge
Addressing the shortage of health service providers in rural health centres remains a huge challenge
Despite the limitations, the instrument developed to assess motivation in the current study would be very useful to health reformers, researchers, policy actors and state health systems to design human resource management (HRM) strategies based on motivational needs of healthcare providers that can be assessed using the reliable and valid tool used in the present study
Summary
Addressing the shortage of health service providers (doctors and nurses) in rural health centres remains a huge challenge. The lack of motivation of health service providers to serve in rural areas is one of the major reasons for such shortage. The Indian public healthcare system suffers with severe shortage of workforce [5] Such shortage is evident in rural areas. The overall country figures for India suggest that the vacancy rate of medical officers (MOs) is nearly 21 % at primary health centres (PHCs) and 42 % for specialists at community health centres (CHCs) [6]. This problem is further aggravated with low levels of healthcare providers’ motivation. Assessing motivation is very important because it is one of the most important factors for employees to perform better at work and to increase the productivity of an organization [9]
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