Developing a prototype job evaluation expert system: A compensation management application

Abstract

Compensation is a complex issue with broad ramifications for both employer and employee. The pivotal point in the establishment of a compensation system is job evaluation. An expert system, a rapidly emerging decision making technology, is applied to the job evaluation area. Various approaches to job evaluation are discussed. Recently published computer-assisted methods for job evaluation are reviewed. The complete process of designing and developing a Job Evaluation Expert System (JEES) and its limitations are discussed. Benefits offered by JEES are identified and future research opportunities are highlighted.