Developing a decision support system for Disaster Management: Case study of an Indonesia volcano eruption

Abstract

Disaster Management activities often focus on specific tasks (e.g. evacuation, logistic or coordination) and are confined to one specific DM phase (e.g. Preparedness or Response). New awareness about an external change, be it environmental or organisational, typically act as a trigger for such focussed activities. A variety of views or stakeholders are also involved in those activities, and their various concerns get often intertwined. This work advocates the use of a Decision Support System (DSS) that can be deployed as a single access point. Such a system requires a sufficient amount of representative knowledge, and facilities to avail the knowledge to the appropriate stakeholders in an appropriate form. With the multitude of stakeholders and their varying knowledge requirements, the system will need to present the knowledge differently according to the stakeholders needs in their decision making process. Such processes can vary, e.g. whether for policy making or for operational real time responses. This paper presents a hybrid of knowledge elicitation and retrieval mechanisms, some are top down and others are bottom up. The mechanisms make use of the Meta Object Facility (MOF) to structure and present the knowledge appropriately according to different interests and roles. A case study of the recent Mt. Agung volcano eruption in Bali Indonesia is successfully used to demonstrate the efficacy of the mechanisms proposed and the resultant DSS.