Determining the importance of high-reliability healthcare organizations during the Covid-19 pandemic: Evidence from healthcare workers in Turkey

Imran Sarihasan,Allam Yousuf,Krisztina Dajnoki,Main Al-Dalahmeh,Judit Oláh

doi:10.21511/ppm.19(3).2021.28

Abstract

The Covid-19 pandemic has caused changes in the social and economic environments for healthcare. Particularly, to avoid spreading the Coronavirus pandemic, release the stress among healthcare workers, and make them work effectively during the epidemic, high-reliability healthcare organizations give great importance to the improvement of their functions. This study aims to show the importance of high-reliability healthcare organizations comparing their effectiveness during a pandemic by applied qualitative research method with many statistical analyses. In order to achieve the aim of the study, a Likert scale survey technique is used to collect the data by using an online survey. 280 healthcare workers filled the survey from January 17, 2021, to February 22, 2021. Based on the outcomes of the analyses, it has been found that such functions as shared knowledge pattern, provision of self-care, awareness of the coronavirus consequences at the workplace of high-reliability healthcare organizations have a positive and significant relationship at p &amp;lt; 0.01 level with taken appropriate measures against coronavirus variable. Self-awareness of organizational role, organizational resources to provide safety, flexibility of work, environmental safety, and collective mindfulness do not have any relationship with the appropriate measures against Covid-19 variable. This outcome indicates that shared knowledge pattern, provision of self-care, and awareness of the coronavirus consequences at the workplace have a more important role in combating Covid-19 in high-reliability healthcare organizations. AcknowledgmentsWe would like to thank all the healthcare workers, who filled the survey of the study. This paper is supported by EFOP-3.6.3-VEKOP-16-2017-00007—“Young researchers for talent”— supporting careers in research activities in higher education program.

Highlights

In December 2019, an outbreak of pneumonia connected with a new coronavirus (Covid-19) has been reported in most parts of the world, and its rapid and exponential distribution forced the World Health Organization (WHO) to declare it a pandemic
Edge pattern, provision of self-care, self-awareness of organizational role, organizational resources According to the function taken appropriate to provide safety, flexibility to deal with change, measures against Covid-19 (M = 1.11, standard deviation (SD) = 0.31), Table 1
Based on the empirical testing of the study, it has been found that shared knowledge pattern, provision of self-care, and awareness of the Covid-19 consequences have a positive and significant relationship with taken appropriated measures against Covid-19

Summary

Introduction

In December 2019, an outbreak of pneumonia connected with a new coronavirus (Covid-19) has been reported in most parts of the world, and its rapid and exponential distribution forced the World Health Organization (WHO) to declare it a pandemic. The world is facing one of the worst pandemics in the history of humankind. Despite the implementation of lockdown and restrictions in most parts of the world, healthcare workers are inevitable to be physically present at the workplace due to their job, which has raised a thoughtful concern for their physical and psychological health. Practically all healthcare workers in affected areas have been confronting serious challenges, beyond those they normally face in the workplace, i.e., the lack of protective equipment or unsafe working conditions, exacerbated by long shifts exposing them to both mental and physical exhaustion (Piper & Withers, 2018)

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