Determining the Commercial Opportunity of a Skill-Based Mobile Application for Patients With Type 2 Diabetes:A Feasibility Test With Patients and Providers in a Healthcare Setting

Abstract

Background: More than 29 million people in the U.S. live with diabetes. It is imperative to find solutions that empower and help patients build skills to better self-manage their disease independently in their daily lives. MicroMass Communications, Inc. will conduct a feasibility study to determine the acceptability and usability of Time 2 Focus, a type 2 diabetes mobile application (app). The app incorporates evidence-based behavioral techniques and leverages gamification principles to drive patients’ self-management behaviors. The experience guides patients through progressive skill-building activities related to real-world situations. Unlike current mobile apps for type 2 diabetes, Time 2 Focus goes beyond simple tracking and patient education. The app aims to improve patients’ confidence in their ability to carry out tasks, build problem-solving skills, and make better decisions—ultimately leading to better clinical outcomes. Objective: MicroMass has tested Time 2 Focus in a convenience sample of nine participants recruited from employer groups. To determine the acceptability and usability of the mobile app on a larger scale, MicroMass intends to conduct a feasibility study with FirstHealth of the Carolinas. FirstHealth serves a patient population that is disproportionately affected by type 2 diabetes. The study aims to determine if a type 2 diabetes mobile app to improve problem-solving skills is feasible and acceptable to patients/healthcare providers, and the optimal way to integrate the app into the process of care. Methods: FirstHealth will identify a representative sample (n=600) of patients with type 2 diabetes from their existing electronic health record (EHR) system. These patients will be mailed a survey about type 2 diabetes self-management and mobile app use. MicroMass will invite participants to take part in interviews. The MicroMass research staff will conduct interviews with 6 to 12 patients and interviews with 6 to 12 healthcare providers who work with patients with type 2 diabetes. Patients and healthcare providers will provide feedback on Time 2 Focus and how it could be implemented into the process of care. Results: Before the feasibility study, nine patients examined the usability of Time 2 Focus. From preliminary data, patients found Time 2 Focus to be helpful in managing their type 2 diabetes. Results from the feasibility study will direct next steps to help improve Time 2 Focus. Conclusions: Solutions that can easily be integrated into the existing process of care and meet the needs of patients with type 2 diabetes are needed. The intent in developing and testing the feasibility of Time 2 Focus is to make the app commercially available to health systems as a cost-effective, scalable, and wide-reaching solution to improve clinical outcomes. [iproc 2015;1(1):e10]