Determining Factors Influencing the Acceptance of Cloud Computing Implementation

Abstract

Cloud computing (CC) has attracted many organizations to invest in this virtual storage technology since it is seen to be able to help businesses in managing and sharing data in a more flexible, cost saving, and business scalability. However, there are many issues faced by CC, such as data security concern, the high cost during the set-up process, designing the cloud model as well as high dependency on the cloud providers. Apart from these issues, several studies have also highlighted that several other factors are influencing the acceptance of CC implementation, especially in the organizational environment. Therefore, this paper aims to review and identify the relevant factors that influence the acceptance of CC implementation in the organization. This study reviewed 55 articles related to CC implementation, and a total of 21 factors have been obtained through the several processes. These factors were arranged according to the frequency based on the thematic analysis method. As a result, 21 factors were obtained and ranked; Compatibility, Top Management Support, Relative Advantage, Security, Complexity, External Pressure, IT Knowledge, Cost, Trust, Trialability, Regulations & Government Support, Innovativeness, External expertise, Sharing & Collaboration, User experiences, Awareness, Firm Size, Social Influence, Task, Vendor Support, and Business Continuity. This study managed to unveil a new context in cloud computing studies as it provides more insights on the factors that may have been untouched.