Determining Effective Organization Development and Strategic Intervention: An Empirical Study

Abstract

Organization development intervention (ODI) is a deliberately planned, organisation-wide effort to increase an organization's effectiveness or efficiency. Many enterprises today fails to exist because they lack the strategies for sustainability in term of intervention, Surya Specialist Hospital a medium size private owned medical facility is one of them. In order to revive the organisation from low level of profitability, frequent conflicts among the stakeholders, customer's dissatisfaction/low quality of service and high unethical practices among the staff to mention just a few, the study becomes pertinent. The main objective of this study is to diagnose and determine ideal organisation development intervention strategy for Surya Specialist Hospital, Pune and proffer possible solution to the hospital management based on our findings. The research design adopted in this study is the survey research design using triangular approach. A sample size of Sixty-seven (67) respondents was selected with the help of the multi-stage stratified and the Systematic sampling techniques. The stated hypothesis was tested and analysis using chi-square inferential statistical tool and coefficient of correlation to measure the degree of relationship of the variables under study. It was revealed from the study that there is significant relationship between teamwork and performance, thus the study recommended human process interventions through team building in the organisation because teambuilding interventions are directed towards the analysis of the effectiveness of team processes such as problem solving, decision making and interpersonal relationships, a diagnosis and discussion of the issues and joint consideration of actions required to improve effectiveness.