Abstract

The purpose of this study is to identify the most important drivers for developing destination competitiveness of Bangladesh nature-based tourism by evaluating tourists’ perception. A nationwide structured questionnaire survey of total 432 Bangladeshi tourists is carried out by dividing the whole country into two parts for equal representation. Based on this data, a profile of the tourists is constructed before ranking of attributes from most important to least important on a five-point Likert scale. An Exploratory Factor Analysis (EFA) has been conducted finally to identify the most important factors from 24 selected attributes related to nature-based tourism of Bangladesh. The key findings indicate that seven attributes are more important to respondents than others as all these has average importance value more than 4 out of 5 while only two is least important. From the EFA of these attributes, supported by a parallel analysis, four major factors are extracted namely, tourism infrastructure; historical and cultural attractors; natural attractors; and communication facilities and lifestyle similarities. Thus, this study will help both policy makers to develop long term destination policy focusing on natural attractors and service providers to customize their services according to tourists’ expectation. Consequently, this paper conceptualizes the importance of focusing on specific sectors of tourism and the way of developing competitiveness of nature-based tourism of Bangladesh. However further studies can be conducted to match tourists’ evaluation of attributes on importance and performance and/or evaluating same perception from service providers rather than tourists.

Highlights

  • Tourism is one of the fastest-growing industries in the world and the main source of foreign income for a significant number of developing countries (Cucculelli & Goffi, 2015)

  • It considers the attributes related to nature-based tourism of Bangladesh which is adopted by reviewing various determinants of the key tourism destination competitiveness (TDC) models (Hanafiah, Hemdi, & Ahmad, 2016)

  • The survey questionnaire used in the study includes two major proportions- basic demographic information of the respondents and measurement of the items that respondents feel important in a tourism destination

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Summary

Introduction

Tourism is one of the fastest-growing industries in the world and the main source of foreign income for a significant number of developing countries (Cucculelli & Goffi, 2015). Identification and analysis of factors that are important for designing tourism services and managing destination has been the subject of much attention in related academic literatures, and has made a significant contribution to a greater understanding of tourist behavior (Beerli & Martin, 2004; Enright & Newton, 2004; Madhavan & Rastogi, 2011; Mohsin & Ryan 2004) In this regard, there are close relations among tourist’s expectation about destination attributes, nature of destination management (Crouch, 2011; Dwyer, Cvelbar, Mihalič, & Koman, 2014), positive image of the destination (Crompton, 1979; Gartner, 2007; Pike, 2002) and destination competitiveness (Armenski, Dwyer, & Pavluković, 2017; Cucculelli & Goffi, 2015; Dwyer, Armenski, Cvelbar, Dragićević, & Mihalic, 2015). Such revolutionary model is refined in Ritchie & Crouch

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