Abstract
This study is to determine cutting points for the Chinese version of the MBI-HSS and to design an online assessment tool that instantly measures a nurse’s burnout level. We illustrate (1) the traditional way for determining the cutting points of a scale when the binary classification groups was still known, and (2) the norm-reference approach without groups of binary classifications was used to determine the cutting points on three subscales for the MBIO-HSS. An online MBIO-HSS assessment APP for smartphones was incorporated with the cutting points to instantly display the level of burnout for nurses. The cutoff points of the MBI-HSS were ≤ 21 and ≤ 32 for the Emotional subscale, ≤ 23 and ≤ 30 for the Reduced Personal Accomplishment subscale, ≤ 6 and ≤ 12 for the Depersonalization subscale, and ≤ 15 and ≤ 17 (i.e., low, moderate, and high level) for the overall scores. An available-for-download online MBI-HSS APP for nurses was developed and demonstrated.
Highlights
Burnout is a critical syndrome and problem in high-tech service-oriented societies, especially for nurses in healthcare settings [1,2,3]
According to Maslach [11], burnout is a syndrome of emotional exhaustion (EE), reduced personal accomplishment (PA), and depersonalization (DP) that can occur in individuals who work much more with people-related jobs such as healthcare and education
The sample of 970 nurses was obtained from the study
Summary
Burnout is a critical syndrome and problem in high-tech service-oriented societies, especially for nurses in healthcare settings [1,2,3]. According to Maslach [11], burnout is a syndrome of emotional exhaustion (EE), reduced personal accomplishment (PA), and depersonalization (DP) that can occur in individuals who work much more with people-related jobs such as healthcare and education. The Maslach Burnout Inventory-Human Services Survey (MBI-HSS) [12] is an instrument that has been used most widely for measuring the burnout climate of healthcare providers [10, 13,14,15]. The original version of the MBI-HSS is a 22-item domains with a 7-point scale (from never = 0 to every day = 6) to measure burnout for workers in a recent week. Despite its popularity in social science, does the
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