Abstract
Guskamla Batam personnel always improve Personnel Professionalism and its quality, both directly and indirectly, but some problems exist, and solutions must be sought. This study used a saturated sample taken from the Census Technique using proportional random sampling, namely personnel in the Guskamla Batam organizational units. The five staff consisting of 120 personnel, were made into the population, the sample in this study. Data analysis techniques in this study using AMOS. There are two stages to the group in analyzing SEM: (1) Measurement Model Analysis (Outer Model), (2) Structural Model Analysis (Inner Model). For Loyalty (LOY) R2 = 0, 789 then the amount of Determination 78.9%. Thus, it can be stated that Loyalty changes are influenced by Competence, Training, Character, and Personnel Professionalism of 78.9%. thus, the problem of the Character of some personnel to support operations is still not optimal, has been answered.
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