Determinants of use of government credit cards in the work unit of the ministry of public works and public housing in DKI Jakarta

Abstract

This research aims to find out the determinants of the use of government credit cards (KKP) in the work unit of the Ministry of public works and public housing in DKI Jakarta. This type of explanatory quantitative research with a unit of analysis of individual government employees who work in the Work Unit at the Ministry of PUPR who uses KKP in their daily work activities. Researchers distributed questionnaires to employees who used KKP in their daily work activities at the PUPR Ministry work unit. The number of respondents was 110 and analyzed using the PLS-SEM method with SmartPLS 4 software. The results of the study proved that performance expectancy, effort expectancy, and social influence had a positive effect on behavioral intention and facilitating conditions and behavioral intention had a positive effect on user behavior, while perceived financial cost had no effect negative on behavior intention. The conclusion that can be drawn is that the UTAUT model can explain the determinants of the use of KKP within the scope of the Ministry of PUPR work units domiciled in DKI Jakarta.