Determinants of the Use of Knowledge Sources in the Adoption of Open Source Server Software

Abstract

Previous research suggests that the adoption of open source server software (OSSS) may be subject to knowledge barriers. In order to overcome these barriers, organizations should engage in a process of organizational learning. This learning process is facilitated by exposure to external knowledge sources. Unfortunately, this leaves open the question of which factors determine which knowledge sources are used by organizations. In this study, the authors have performed an exploratory study on the determinants of the use of knowledge sources in the adoption of OSSS. The conceptual model developed in this study was based on the absorptive capacity theory. Data was gathered from 95 organizations to empirically investigate this model. Results provide a quite consistent view on how external knowledge sources are used by organizations in the adoption of OSSS. Moreover, results provide more insight into the context in which the adoption of OSSS takes place.