Determinants of the management learning performance in ERP context

Carlos J Costa,Manuela Aparicio,Joao Raposo

doi:10.1016/j.heliyon.2020.e03689

Carlos J Costa, Manuela Aparicio + Show 1 more

Open Access

https://doi.org/10.1016/j.heliyon.2020.e03689

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Journal: Heliyon	Publication Date: Apr 1, 2020
Citations: 27	License type: cc-by

Affiliation: University of Lisbon

Abstract

Management learning poses some challenges, firstly students should identify all administration areas and secondly, they should understand the big picture of an organizational context, by integrating all the studied areas. Enterprise Resource Planning (ERP) systems are the backbone of any organization, in terms of information management systems integration. The usage of these systems is important in terms of management in any organization, and ERP's can facilitate the management learning process. The main objectives of this study are to understand if the ERP usage supports management learning, and to identify the main determinants of individual performance. This study presents a success model of ERP usage for learning management context. The model was validated empirically through a survey answered by university management students. The results show that system quality, process quality, and training play a determinant role in the students' performance.

Highlights

To remain competitive on an increasingly global and technological market lead organisations to connect and converge information from various departments into a central and integrative solution (Finney and Corbett, 2007)
The increasing adoption of Enterprise resource planning systems (ERP) systems, implementation success rates are between 20% to 40% (Sun et al, 2015)
The main goals of this study are to understand if the ERP usage supports management learning, and to identify the main success determinants, such as user satisfaction, use, and individual performance

Summary

Introduction

To remain competitive on an increasingly global and technological market lead organisations to connect and converge information from various departments into a central and integrative solution (Finney and Corbett, 2007). Enterprise resource planning systems (ERP) give companies an efficient and effective integrative tool as it stores and shares business processes and information through the entire organisation in real-time (Hayes and McGilsky, 2007). Given the influence of enterprises systems on organisations performances, more and more companies are adopting this software to stay competitive and not being left behind. A market, where once only large enterprises could afford these complex and expensive systems, have been changing, due to, the demand for smaller companies for a more affordable, flexible and straightforward package. The increasing adoption of ERP systems, implementation success rates are between 20% to 40% (Sun et al, 2015)

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