Abstract
This paper aims to examine the determinants of smart-city commitment across individuals from Bahía Blanca, Argentina. Literature has identified different factors explaining citizens’ commitment to smart cities, such as education, age, labor condition, and other more subjective factors, such as trust and awareness about the smart-city concept. A mediator factor of smart commitment is e-readiness or digital readiness, that is, the level of preparedness to properly exploit internet opportunities such as e-government and e-commerce. To achieve this goal, we used a survey conducted on 97 citizens (followers of the Moderniza Bahía Facebook) from the city of Bahía Blanca, Argentina. By estimating a structural equation model, we found that higher levels of ICT use are associated with higher levels of smart-city commitment and that higher awareness of the smart-city concept is related to higher levels of smart-city commitment. Sociodemographic factors such as age and labor condition also explain ICT use.
Highlights
Smart cities are a new style of a city designed to encourage healthy economic activities with the help of information and communication technology (ICT) while improving quality of life and providing sustainable growth
We studied the relationship between smart-city activities and ICT use by estimating a structural equation model (SEM)
The chisquare test is a test of exact fit that confirms that the structural equation model estimated can explain the theoretical model
Summary
Smart cities are a new style of a city designed to encourage healthy economic activities with the help of information and communication technology (ICT) while improving quality of life and providing sustainable growth. We are witnessing a more interconnected and challenging context that imposes the need to find better solutions for information sharing and transfer among multiple actors involved in shared environments, such as urban cities [1]. Under this smart-city scenario, information and communication technology infrastructures are critical tools to improve and support social and urban growth, promoting citizens’. The crucial role of these smart-city services has been evidenced because of the pandemic crisis [5]
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