Abstract
The article investigates the Brazilian third-party logistics (3PL) sector which, increasingly competitive, offers clients a wide variety of services/IT technologies in the quest to bolster efficiency. The main research objective is to determine which variables significantly impact 3PLs scale efficiency by applying two-stage data envelopment analysis (DEA). Based on an unbalanced panel model, data from the annual study published by Revista Tecnologistica (years 2001-2008) were analysed. The required inputs and outputs for the analysis were identified, as were the contextual variables that can affect the scale efficiency of the 3PLs. The results support findings in the literature regarding the role coordination processes play in logistics performance.
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