Determinants of Procure-to-Pay System Adoption in the County Government of Bomet, Kenya

Abstract

The purpose of this paper was to examine the determinants of effective adoption of procure-to-pay system in County Government of Bomet. The study was steered by the following research objectives: to examine how Information Communication Technology infrastructure influence effective adoption of procure-to-pay system; to evaluate how staff training influence effective adoption of procure-to-pay system and to find out the influence of management on effective adoption of procure-to-pay system. The study used two theories namely; the theory of innovation diffusion and technology adoption model. The study population comprised of 57 employees working in County Information Communication Technology, procurement and finance office and the county director of procurement. Owing to the limited number of employees in the three departments, all the employees were involved in the study making the study a census survey. The study used structured questionnaires in data collection. A pilot study was conducted in Bomet County to determine validity of the research instruments where Cronbach’s alpha coefficient was used. For the purpose of establishing the relationship between the independent and dependent variable, chi square test and regression analysis was carried out. The study revealed that ICT infrastructure, staff training and management support are all critical determinants of procure-to-pay system. The study recommends that the government policy makers should come up with written guidelines in development of ICT infrastructure in public organizations. Management of county governments should identify training needs, develop training strategies and conduct regular and effective training on adoption of innovative strategies like procure to pay system. Further studies should be conducted to assess the role of the national government in adoption of procure to pay system. Studies should be conducted to assess the challenges faced by public organizations in adoption of procure to pay system and suggest possible solutions to the challenges. Lastly, further studies should be conducted to assess the benefits of adoption of procure to pay system.