Abstract
It is said that the most motivated workers can be found in the Banking and Insurance Industry. The study looks into the motivational factors affecting the satisfaction and performance of twenty workers from the three FICO Branches in the province of Nueva Ecija in the Philippines. Through the use of mixed methods of research and self-made questionnaire designed to elicit the responses of the bank workers, the study found out that most of them are college graduates, are very satisfied with the offerings of the company, have been rendering their services for less than five years, and performs Above Expectations based on the company’s recent evaluation. Based on the findings, it is suggested that: The motivational factors identified be reinforced for the worker’s benefits; The management should consider conducting a regular survey to serve as platform where workers can voice out their needs and opinions for the further improvement of the workplace and existing policies, and to further uphold the workers’ welfare; and Let the workers organize informal programs for stress management, recreations, trainings that they deem fit and necessary with due consideration to available resources and existing policies. Since the study is limited to the FICO Bank Branches in Nueva Ecija, it is also suggested that similar study be conducted in other locales and other bank branches.
Highlights
All organizations are created for specific purposes
The item “secure environment “is at the range of satisfied as this reveals how the company provides protection and security for the workers to become productive. This finding is contrary to the findings of the study in the same province but of different industry where sexual harassment in the workplace (Gabriel and Panahon, 2017) has the potential to disturb workplace security and safety which might result in student demotivation
This study focused on identifying the motivational factors that affects the performance of the workers of FICO Bank Nueva Ecija Branches
Summary
All organizations are created for specific purposes. Human resource is part of the process but plays important role towards the fulfilment of organizational objectives. Tomer (2016) argues that motivation increases workers’ job satisfaction and improves organizational performance. They differ in approaches and workplace environment including workers’ personal values and characteristics. This notion inspired the researchers to look into the determinants of motivation of workers of FICO Bank branches in the province of Nueva Ecija in the Philippines namely; FICO Bank Cabanatuan City, Municipality of Zaragoza, and Gapan City, all in the province. 3. How may the level of worker motivation be described based on: a. 5. Is there a significant relationship between the workers’ educational attainment and their level of motivation?
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have