Abstract

Orientation: The study focused on analysing the outreach performance of microfinance institutions (MFIs) in providing critical services for the poor using innovative lending techniques within constrained environments. Research purpose: The study examined the trade-off relations between the depth and the breadth of outreach and identified institutional level factors that influence MFIs outreach in sub-Saharan Africa (SSA). Motivation for the study: MFIs continue to play critical roles in extending financial services to the poor and yet previous studies have not analysed comprehensively the dimensions of outreach necessary for financial inclusion. Research design, approach and methods: The study employed correlation analysis and random effects methodology to panel data regression analysis (619 observations, 71 MFIs across 10 countries) to establish the trade-off relations and the determinants of outreach in SSA. Main findings: It was established that a trade-off exists between the depth of outreach (access to credit disbursement by poor clients) and breadth of outreach (number of clients served). The results further revealed that gross loan portfolio, portfolio at risk, borrower per staff member, interest rate, and operating expenses to assets ratio are the main institutional determinants of MFIs outreach in SSA. Practical/managerial implications: The policy implication is that MFIs that concentrate efforts in reaching the relatively poor do so at the expense of reaching a large number of poor clients. We suggest that effective monitoring of depth and breadth and the adoption and implementation of cost-saving outreach technologies by MFIs could enable them to operate sustainably and efficiently. Contribution/value added: A major contribution of the study is the trade-off relations revealed between the depth of outreach and the breadth of outreach of MFIs which advances the outreach literature.

Highlights

  • Microfinance institutions (MFIs) worldwide are striving to reach out to a large number of clients and at the same time ensure coverage for those living with high relative poverty levels with financial services needed for both consumption and enterprise development

  • This means that institutions that focus on attaining the financial sustainability goal are unlikely to provide microfinance products and services to a large number of poor clients who require them

  • The policy implication is that managers of MFIs and board of directors should strive to create a balance between the two dimensions of outreach in their programming

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Summary

Introduction

Microfinance institutions (MFIs) worldwide are striving to reach out to a large number of clients (breadth of outreach) and at the same time ensure coverage for those living with high relative poverty levels (depth of outreach) with financial services needed for both consumption and enterprise development. The breadth of outreach is related to the actual number of poor people reached with financial services, while the depth of outreach is how deep within the poor population an MFI is able to reach (serving the relatively poor and the marginalised). The main goal of microfinance is to ensure a massive reduction in poverty through institutions that are sustainable (Conning 1999; Cull, Demirguc-Kunt & Morduch 2007). The attainment of this double-line goal remains a challenge to most MFIs in recent times, and several studies (Cull, Demirguc-Kunt & Morduch 2009; Paxton 2002; Quayes 2012; Zerai & Rani 2011) that analysed the relationship between outreach, sustainability and efficiency reported various trade-offs

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