Abstract
The objective of this study is to examine the positive effect of information system quality, information quality and service quality on user satisfaction and use of system, the effect of use of system to user satisfaction, the effect of user satisfaction on use of system , the effect of use on net benefits and the effect of use r satisfaction on net benefits . Data used in this study is primary data based on questionnaires distributed to the users of komdanas who work at work unit under the regional coordinators P engadilan Tinggi Matara m. In this study, I use smart partial least square to examine 102 returned questionnaires. The results of this study show that information quality statistically positive affects the use of system but statistically negative affects the user satisfaction, system quality statistically positive affects the use of system and user satisfaction, service quality statistically positive affects the user satisfaction but statistically negative affects the use of system, use of system statistically positive affects the user satisfaction, user satisfaction statistically positive affects the use of system, use of system statistically did not affect the net benefits and user satisfaction statistically positive affects the net benefits.
Highlights
Summary
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
