Abstract
This article analyses how street-level bureaucrats in the Netherlands decide on detaining asylum seekers. The article is based on interviews with officers of the national police and the military police who take these decisions as part of their job. The relevant Dutch and European legal rules are not clear and unambiguous and the officers are given wide margins of discretion in making these decisions. Many interviewees said that they ultimately rely on their ‘feelings’. The paper therefore pays special attention to whether and how gut feelings and emotions of the officers influence their decision-making. In addition, the paper examines whether and how the increased use of ICTs and the Europeanisation of migration and asylum law have reduced the officers’ discretion and autonomy.
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