Abstract

When tourists chose destinations, they usually select locations that satisfy the subjective criteria of their requirements. The purpose of this study was to delineate those criteria by analyzing the interrelationships among destination personality, image, and intent to recommend while examining the effects of gender, age, cultural background, and prior tourist experience. The data were collected from a major tourism destination in South Korea. A total of 316 usable surveys were analyzed using structural analysis. The results show that three of the four factors for destination personality significantly affected destination image. In turn, destination image influenced intent to recommend. Subsequent tests for metric invariances showed differences in the moderating role of cultural background, gender, age, and prior experience.

Highlights

  • Due to a steady increase in global tourism, today’s marketers are having to find cutting-edge ways to highlight their destination

  • While the traditional destination personality concept has been widely recognized, relatively few researchers have examined the relationships among destination personality, destination image, and intent to recommend with socio-demographic characteristics through a systematic framework

  • The study findings align with that of previous studies showing the essential role of destination personality in forming destination image [11,28,35]

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Summary

Introduction

Due to a steady increase in global tourism, today’s marketers are having to find cutting-edge ways to highlight their destination. Government officials and destination marketing organizations (DMOs) have to utilize strong branding initiatives to attract more visitors and investors [1]. These agencies and other advertising executives must create and distinguish the images of their destination against others to gain a competitive edge. Brand personality refers to a set of human characteristics that are attributed to that brand name [3] This created personality is something that consumers relate to and feel strongly about. Interchangeable functional descriptors are not going to differentiate a destination from others and, other methods must be utilized One of these methods is creating a destination personality. Destination personality is the tourism office’s branding of the destination utilizing human characteristics, whereas destination image is a person’s view of that destination

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