Abstract
Designing the Digital Experience: How to Use Experience Design Tools and Techniques to Build Websites Customers Love
Highlights
Designing the Digital Experience: How to Use Experience Design Tools and Techniques to Build Websites Customers Love
King introduces the book by saying, ‘‘Other books are great at helping improve the user experience on websites but miss the broader picture of designing digital experiences’’. King bases his arguments on the concept of the ‘‘experience economy’’ (p. 1), a business theory used to further delineate design in the digital and physical world
In part 2 the author outlines the theories of Web site structure, but there is no in-depth analysis of how these theories have worked in practice and what makes them the best theories
Summary
Designing the Digital Experience: How to Use Experience Design Tools and Techniques to Build Websites Customers Love. David Lee King is the digital branch manager at a Kansas public library. Designing the Digital Experience is a thought-provoking book on Web site structure, design, and social networking. King introduces the book by saying, ‘‘Other books are great at helping improve the user experience on websites but miss the broader picture of designing digital experiences’’ (page xvi, Introduction).
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