Designing System Architecture for the Catering Management System of Chang Gung Health and Culture Village

Abstract

In the past, due to the traditional diet service model in the long-term care institutes lack of information exchange between the dining service providers and the residents, it is difficult to understand the dietary needs and preferences of the residents accordingly so that reducing the satisfaction of meals and the diet healthcare of the residents. This study aims to design the architecture of an intelligent catering management system to assist institute manager, health professional nutritionist and cafeteria operator to resolve the data inconsistency problems of diet management. This study uses a systematic innovative product design and development approach (IPDD) to guide data collection and analysis, and build the interaction structure of the user behaviour model and complete the service system architecture. A tangible contribution of this study is to propose the architecture of an intelligent cantering management system to aid institute manager, health professional nutritionist and cafeteria operator to provide meal services, as well as to improve the satisfaction of the dining and to advance the diet healthcare of the residents.