Abstract
Indonesia is one of the largest culinary attractions in Southeast Asia. The culinary diversity in Indonesia encourages stakeholders to create restaurant businesses with effective and efficient business processes. One of the efforts to make the restaurant business process effective and efficient is to build a restaurant management information system. By using a system, business actors will be able to control and evaluate their business with appropriate reports. For this reason, the purpose of this study is to build a restaurant management information system using the RAD (Rapid Application Development) method, because building this application requires a systematic, structured, and object-oriented process. The RAD method emphasizes a high quality systems, fast development and delivery and low costs development process [1] so that this process requires a serious role from business actors to build a restaurant management information system. The results of this system design can make it easier for business actors to control the business process from the customer to the kitchen so that the food and beverage ordering process will be served quickly. The GUI restaurant management information system is made interactively so that customers and business actors can easily understand the system. The test results of this system use black-box testing, with the conclusion that the system is successful to run.
Highlights
The business process activities of the restaurant business are food and beverage business activities that can last a long time and are a necessity for everyone [2]
The 3 completion phases for the restaurant management information system based on the RAD method can be explained as follows [16]: 1. Requirements planning For this phase, the researcher met with stakeholders to find out the wants and identify the system objectives and requirements for the information system to be built
The restaurant management information system is an integrated system in each restaurant business operation line. This system can make it easier for stakeholders to control every report on the restaurant business operations. This restaurant management information system offers a complete web-based food ordering system with POS, cashier, kitchen, tables that can be adjusted to meet the requirements of restaurant and cafeteria businesses to increase inventory positions, increase profits, and better customer service by optimizing workforce needs and reduce operating costs
Summary
The business process activities of the restaurant business are food and beverage business activities that can last a long time and are a necessity for everyone [2]. The increase in the food and beverage business process activities, quoted from aseanbriefing.com (2019) states that Indonesia is a country that has the largest foodservice in Southeast Asia. In Indonesia, the driving force for the food and beverage business is in full-service restaurants, fast food, and suburban food stalls [3]. For this reason, food and beverage business actors, both small and large, must improve their internal business systems for the progress of their companies [4]. We need a system that can control and evaluate the business with accurate reporting from upstream to SISFORMA: Journal of Information Systems (e-Journal) Vol 8 | No 1 |Th. 2021
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