Abstract
This paper suggests cybernetic strategies for improving organizational control and information systems. The suggestions are based on the postulates of Beer’s cybernetic Viable System Model (VSM). The VSM was based on the way the human body’s neural control system successfully manages the high degree of complexity it regularly faces. The model identifies five linked control subsystems and specifies propositions concerning their information-processing behavior. The five systems are responsible for the following key tasks: policy development, environmental matters, internal control, coordination of basic units, and the basic work of the system. The information-handling propositions focus on providing requisite capacities in (a) the communication channels linking the five control systems, (b) the transducers that carry information across system boundaries, and (c) the complexity of linked pairs of control systems. The suggested management strategies focus on designing organizations to satisfy the task differentiation, communication channel capacity, transducer capacity, and requisite complexity postulates of the model.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.