Designing an interactive open-domain question answering system

Abstract

AbstractInteractive question answering (QA), where a dialogue interface enables follow-up and clarification questions, is a recent although long-advocated field of research. We report on the design and implementation of YourQA, our open-domain, interactive QA system. YourQA relies on a Web search engine to obtain answers to both fact-based and complex questions, such as descriptions and definitions. We describe the dialogue moves and management model making YourQA interactive, and discuss the architecture, implementation and evaluation of its chat-based dialogue interface. Our Wizard-of-Oz study and final evaluation results show how the designed architecture can effectively achieve open-domain, interactive QA.